McDonald’s bans under 18s after 5pm over physical and verbal abuse against staff

A McDonald’s branch has announced it will close its doors to under 18s after 5pm.

The fast food chain in Liverpool City Centre confirmed that anyone under the age of 18 without an accompanying adult would be turned away from its Church Street branch.

They said that this was down to a number of incidents of anti-social behaviour in the area and employees being “subjected to verbal and physical abuse”.

The decision to impose the restrictions is currently temporary, with one person telling the ECHO about the chaotic scenes as the security guards are forced to turn away customers, reports the Liverpool Echo.

They said: “As I was leaving the security guard stopped a man he believed to be a teenager and told him they weren’t allowing people under 18 into the restaurant after 5pm without an adult with them.

The man told the security guard he was in his 20s so he apologised and explained that the new company policy meant he couldn’t let groups of teens in on their own.

“I was in town the night before and there were large groups of kids all over Liverpool One and they were moved on a number of times by security near the cinema and in Chavasse Park.”

A McDonald’s spokesperson said: “Over recent weeks, we have seen an increase in the number of incidents of anti-social behaviour in the area with our people being subjected to verbal and physical abuse.

“We have a zero-tolerance policy when it comes to crime and anti-social behaviour, and have temporarily restricted restaurant access to U18s from 5pm.

“This decision was not taken lightly and we are working closely with the police to find a resolution and help reduce these incidents.”